1. Do you only help with real estate?
No. We help with estate property, which includes real property as well as personal property such as vehicles, household items, collectibles, and other assets that need to be managed or addressed during estate administration.
2. Do you provide legal advice or legal services?
No. Probate Property SOS provides non-legal, practical support related to probate and inherited property matters. We work alongside attorneys, courts, and fiduciaries when appropriate. When legal guidance is needed, we can refer you to an independent, licensed North Carolina attorney when needed.
3. Who do you work with?
We support executors, personal representatives, heirs, family members, trustees, attorneys, and fiduciaries who need help managing the real-world responsibilities tied to probate and inherited property.
4. I’m not sure what I need yet. Can I still reach out?
Absolutely. Many people contact us before they fully understand their situation. Our General Probate Property Inquiry option exists specifically for this reason — to start a conversation and help clarify next steps.
5. Do I need to have an attorney before contacting you?
No. While many of our clients are working with an attorney, you don't need an attorney before contacting us. We can help you get started by gathering information, identifying next steps, pointing you to public courthouse resources, and connecting you with an attorney if legal services are needed. This approach saves time and money.
6. Can you help if I live out of state?
Yes. We assist out-of-state executors and heirs by coordinating services locally and acting as a central point of communication when authorized.
7. Do you sell real estate?
At Probate Property SOS our primary role is coordination, support, and guidance related to probate property needs. We do not provide real estate brokerage services. When real estate needs to be sold or rented, we work with our trusted partner, Real Estate SOS at KW Elite Realty.
8. What types of tasks can you help coordinate?
Depending on the situation, we may assist with vendor coordination, property access logistics, clean-out planning, maintenance oversight, documentation organization, and general administrative support.
9. How do you work with vendors or service providers?
We help identify, coordinate, and communicate with vetted vendors when authorized, ensuring tasks are handled efficiently and with respect for the property and estate.
10. Do you handle financial transactions or manage estate funds?
No. We do not manage estate finances or hold funds. All financial decisions and payments remain the responsibility of the executor, personal representative, or authorized party.
11. Is there a cost to reach out or submit an inquiry?
No. Submitting an inquiry through our website does not obligate you to any service. After reviewing your situation, we’ll discuss appropriate support options.
12. How quickly will someone respond after I submit a contact form?
We aim to review and respond to inquiries within 1-2 business days. Response times may vary based on volume and the complexity of the request.
13. Can you work directly with attorneys or fiduciaries?
Yes. With proper authorization, we can coordinate and communicate with attorneys, fiduciaries, and other professionals involved in the probate process.
14. What if the property is vacant or needs immediate attention?
If a property requires timely coordination or oversight, please note that in your message. We understand that some situations require prompt action.
15. How do I get started?
Simply complete the inquiry form on our website and select the service that best fits your situation — or choose a general inquiry if you’re unsure. We’ll take it from there.
Probate Property SOS provides practical, non-legal support and does not offer legal advice or legal services.